Frequently Asked Questions

The size chart is available in the product description, below the variant selection to help you find the perfect fit!

Absolutely. Eva Fiori is a legitimate, registered business. We use secure checkout (powered by Shopify) to keep your payment and personal details safe. We also stand by our products – if anything isn’t right, our customer service team is here to help.

We understand how important the right fit is! That’s why we provide a detailed size chart with each product and additional information about the fit (e.g., runs large or small). Still unsure? Contact us, and we’ll be happy to assist you with sizing advice!

Delivery times are estimates. If your package seems delayed, please check your tracking link first. Still need help? Contact us at info@evafiori.com.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and a link to track your parcel. Simply click on the link, and you'll be able to see the latest updates on your order's status. If you have any issues or can't find your tracking information, feel free to contact our customer support team, and we'll be happy to assist you!

Refunds are processed within 7–12 business days after your return is received. You’ll get a confirmation once it’s processed.

Delivery times are estimates. If your package seems delayed, please check your tracking link first. Still need help? Contact us at info@evafiori.com.

We accept major credit cards (Visa, MasterCard, American Express), Apple Pay, and more — all secured via Shopify Payments.

We’re happy to help! Contact us at info@evafiori.com. Our support team is available Monday to Friday, 10:00 AM – 6:00 PM EST.